Full-Service Animal Hospital for Houston, Spring, and The Woodlands, TX

Hospital Policies

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

 For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet when that works best for you and leave him/her with us for a couple of hours. Usually, we will ask you to 'drop off' sometime in the morning so our doctor can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, we will call you to review the diagnosis and give you discharge instructions.

 For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend placing animals on a leash or pet carriers before entering the waiting room.

Along with a comprehensive physical examination, our doctor will evaluate your pet's age, breed, and lifestyle to determine potential disease risk. After discussing your pet's needs, we will design a preventive health care and vaccination plan that best fits your pet.

We require full payment at the time that services are rendered. We accept Visa, MasterCard, Discover, Care Credit, American Express, cash, and personal checks for your convenience.

All dogs must be on a leash and properly controlled while in the waiting area or exam rooms for your protection and that of others.

All cats must be presented in an appropriate cat carrier or on a leash.